Cancellation Policy

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must

Office and shop (collections & returns):
Toro's Outdoors
Christopher Scheuermann
Kaltenbrunner Strasse 9
85653 Aying
Germany
Tel.: 0176-70081719
Email: info@toros-outdoors.de
Website: www.toros-outdoors.de

by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract. We ask you to use the sample cancellation form attached below, which is not mandatory, however.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Cancellation

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us
have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used for the original transaction
unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that the goods have arrived.

You bear the direct costs of returning the goods.

Model withdrawal

If you want to cancel the contract, please write us the following points and send it back, by email or on paper. All parcel post must be sent to this address !!!

  • To:

Office and shop (collections & returns):
Toro's Outdoors
Christopher Scheuermann
Kaltenbrunner Strasse 9
85653 Aying
Germany

Email: info@toros-outdoors.de

  • I / we hereby revoke () that of me / us () on the purchase of the following goods () / the provision of the following service ()
  • Ordered on ()/received at ()
  • Name of consumer (s)
  • Address of the consumer (s)
  • Signature of the consumer (s) (only in the case of a communication on paper)
  • Date(s)

(*) Delete where not applicable.

(Based on: https://www.wettbewerbszentrale.de/media/getlivedoc.aspx?id=33629)

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